Leading from the Middle

“Leading from the Middle” is a leadership development program designed for mid-level leaders in higher education.¹ The Fall 2024 series offers a rich blend of interactive workshops, expert-led discussions, and practical sessions aimed at empowering participants to navigate the unique challenges of leadership in the “middle” of institutional hierarchies. 

Through this program, attendees will gain valuable insights into maintaining their core values while adapting to new responsibilities, fostering strong relationships, addressing conflict, managing performance, and understanding important legal and ethical obligations. Participants will have the opportunity to engage with seasoned leaders and peers to discuss actionable strategies that enhance their leadership effectiveness within the dynamic environment of higher education.

¹ This program is designed for mid-level faculty administrators and staff managers/directors. A more detailed description of these kinds of roles is provided below

Location:

Dates & TIMES:

Mondays from 3:00-5:00 PM ET

October 7

October 14

October 21

October 28

November 4

program fees:²


² HERS is a nonprofit organization. The Program Fee helps defray our technology and program facilitator expenses, as well as various administrative costs. Please review
our GuideStar profile for further information about our financials and nonprofit status.

Please consult our virtual workshop and virtual program series cancellation and refund policy. 

Empowering mid-level leaders in higher education to navigate challenges, uphold values, and enhance their overall leadership effectiveness

[Sessions were] very organized, targeted, optimistic, evidence-based.

The presenter was engaging, the session was participatory. I felt like we were really building community among the participants. The information shared today was truly pure gold!

- PROGRAM Info -

Academic administrators rarely receive formal training in leadership, supervision, or performance management. This five-part interactive program provides higher ed professionals (both faculty and staff) who have recently assumed administrative or managerial roles the tools and skills necessary to lead with confidence.

Participants will engage with peers and facilitators as they gain knowledge and develop skills for managing direct and indirect reports, motivating and managing performance, navigating conflict and interpersonal dynamics, and understanding important ethical and legal considerations for leading effectively from the organizational “middle.” Importantly, the program explores the impact of intersectionality, including the nuances of gender and race, on perceptions of leadership effectiveness.

 

Read below for detailed descriptions of the program sessions including learning outcomes and facilitators.

Session 1: Leaning Into and Out of the Ivory Tower: A Journey of Treasures and Transformation

This session offers an in-depth exploration of the challenges mid-level higher education leaders face in preserving their “treasures”—the unique expertise, experiences, identities, and ways of seeing the world—as they transform in new leadership roles. Participants will delve into the concepts of humanization and dehumanization as a framing for the critical importance of relationship-building and problem-solving in effective leadership.

We will examine the delicate balance required to maintain your core values and personal and professional identity while adapting to new responsibilities. Can effective leadership from the middle coexist with your unique “treasures,” or must you leave them behind? How can you lead others while undergoing your own transformation as a leader? Additionally, we’ll explore methods for inspiring the unique contributions of your team members and colleagues in ways that honor their humanity and maintain your humanity, toward the aim of becoming a humanizing leader.

Through this session, participants will gain strategies for fostering resilience and joy while effectively leading from the middle.

  • Identify and preserve key aspects of professional and personal identity during leadership transitions
  • Understand the constructs of humanization, dehumanization, and humanizing leadership
  • Develop strategies for building strong relationships and effective problem-solving
  • Learn techniques to maintain personal and team resilience and joy
Maria Salazar

Facilitator: María del Carmen Salazar, Ph.D. 

Associate Dean for Faculty Affairs and DEIJA and Professor of Curriculum & Instruction and Teacher Education in the Morgridge College of Education at the University of Denver

Session 2: Managing Conflict: Anticipatory, Real-Time, and Post-Conflict Strategies

Conflict is an unavoidable aspect of leadership, arising from the dynamic nature of relationships within any organization. Effective conflict management is crucial for leaders who aim to foster a collaborative and productive environment. In this session, we will explore the multifaceted nature of conflict by examining our roles in various conflict situations and understanding the unique conflict culture of our organizations. 

Participants will learn strategies to manage conflict proactively, navigate real-time disputes, and address post-conflict situations constructively. Through interactive discussions and practical exercises, we will delve into values-based decision-making, role clarity, and strategic approaches that can help leaders effectively manage conflicts at any stage. 

  • Identify Core Values: Understand the core values that guide effective conflict resolution and reflect on how these values can shape responses in challenging interactions.
  • Differentiate Between Conflict and Dispute: Gain clarity on the distinction between conflict and dispute, enabling a more nuanced approach to managing each.
  • Explore Conflict Management Strategies: Describe and evaluate a range of strategies for managing conflict, including anticipatory, real-time, and post-conflict approaches.
  • Analyze Organizational Conflict Culture: Reflect on and assess the conflict culture within their institutions, identifying areas for improvement and development.
  • Develop Practical Conflict Management Skills: Learn and practice practical strategies for engaging with conflict at various stages, enhancing the ability to remain engaged and effective in difficult situations.
Dawn Osborne Adams

Facilitator: Dawn Osborne-Adams, J.D.

University Ombuds and Director of the Ombuds Office at University of North Carolina at
Chapel Hill

Session 3: Motivation and Communication: Fostering Job Satisfaction and Effectively Managing Performance

This session delves into the multifaceted role of middle managers in higher education. Participants will explore the critical responsibilities inherent to these positions for both faculty and staff, and will learn how understanding generational differences can enhance leadership effectiveness.

The program will provide actionable strategies for motivating staff and faculty, managing performance, and conducting meaningful annual reviews. Through a blend of best practices and practical tips, attendees will learn to navigate the challenges of leading from the organizational “middle” to foster a culture of high performance and job satisfaction.

This session will equip middle managers with the knowledge and tools necessary to lead effectively in the complex environment of higher education.

  • Understand the Core Responsibilities: Gain a clear understanding of the essential duties and impacts of middle managers—whether faculty or staff—in higher ed.
  • Navigate Generational Differences: Learn to effectively tailor leadership practices to bridge generational gaps from Gen Z students to Boomer senior leaders.
  • Motivate and Manage Performance: Acquire techniques for fostering high performance, enhancing job satisfaction, and addressing poor performance within teams.
  • Excel in Performance Reviews: Develop skills in conducting and writing effective annual performance reviews that motivate improvement and recognize achievements.

Facilitator: Kathy Rogers, J.D.

Former Legal Counsel at Simmons University

Session 4: Clarity and Leadership: Understanding Common Legal, Ethical, and Compliance Issues in Higher Ed

This session aims to empower middle managers with the knowledge and tools necessary to navigate their roles effectively, fostering a better understanding of their legal, ethical, and managerial responsibilities. In this session, participants will unravel the significant distinctions between policies, protocols, and practices, and their implications for mid-level leaders in an academic setting. The workshop will clarify common misconceptions around FERPA (Family Educational Rights and Privacy Act) and will differentiate between bullying, harassment, and retaliation.

Additionally, the discussion will cover the nuances between free speech and academic freedom and why understanding the distinctions between the two is crucial for effective leadership in a higher education setting. The program will also offer strategies for wise decision-making and effective communication, emphasizing the complex dynamics of leading when you report to higher authorities. Practical advice on when and how to consult with legal counsel will be integrated to enhance decision-making skills.

  • Distinguish Between Policies, Protocols, and Practices: Understand the differences and why these distinctions are critical for decision-making, compliance, and effective management in academia.
  • Demystify Compliance Issues: Gain clarity on FERPA regulations, accurately identify bullying, harassment, and retaliation behaviors, and determine appropriate response(s) and courses of action
  • Understand Free Speech vs. Academic Freedom: Learn the relevant differences and implications of free speech and academic freedom in a higher ed setting.
  • Enhance Decision-Making Skills: Acquire practical strategies for making informed decisions and communicating effectively, particularly in the complex role of a middle manager with both subordinates and superiors.
  • Effective Use of Legal Resources: Recognize when and how to engage institutional legal counsel to aid in decision-making processes, ensuring legal and ethical considerations are met.

Facilitator: Kathy Rogers, J.D.

Former Legal Counsel at Simmons University

Session 5: Insights and Strategies from Seasoned Leaders in the Organizational “Middle”

Join us for an engaging panel discussion featuring three seasoned leaders who have served in mid-level leadership roles, and represent diverse career paths within higher education. Prior to the session, participants will submit questions that will shape a dynamic moderated Q&A, focusing on real-world experiences, successes, and challenges faced by mid-level leaders in academia. The panelists will share personal anecdotes and practical tools they’ve utilized in navigating their roles effectively.

Following the 50-minute panel discussion, attendees will have the opportunity to join one of three breakout rooms for a deeper, more personal interaction with the panelists. The session will conclude in the main Zoom room, where participants will reflect on their learnings and discuss actionable leadership strategies to implement in their own roles.

This session is designed to empower current and aspiring mid-level leaders with actionable knowledge and strategies to enhance their leadership effectiveness in higher education.

  • Gain Real-World Insights: Understand the complexities and nuances of middle management in academia through firsthand accounts of successes and failures.
  • Enhance Leadership Skills: Learn specific tips and tools that have proven effective for mid-level leaders, which can be adapted to participants’ own managerial contexts.
  • Develop Problem-Solving Strategies: Identify strategies to navigate common challenges faced by middle managers, enhancing problem-solving and decision-making skills.
  • Action Planning: Formulate concrete action steps or leadership strategies to implement in participants’ roles, based on insights gained from the session.

Session 5 Panelists

Maria Salazar

Panelist: María del Carmen Salazar, Ph.D. 

Associate Dean for Faculty Affairs and DEIJA and Professor of Curriculum & Instruction and Teacher Education in the Morgridge College of Education at the University of Denver

Panelist: Dorine Lawrence-Hughes, Ed.D, J.D.

 

Shannon Lundeen

Moderator: Shannon B. Lundeen, Ph.D.

Vice President for Programs and Operations, HERS

Panelist: TBA

 

- What participants learn -

  • Develop a strong sense of personal and professional identity while navigating leadership transitions.
  • Understand and apply strategies for effective conflict management.
  • Foster a culture of motivation, resilience, and high performance.
  • Navigate legal, ethical, and compliance challenges with confidence.
  • Gain practical insights and strategies from seasoned leaders to enhance leadership effectiveness.

- Who should attend -

Leaders who are new to administrative roles with supervisory or management responsibilities in higher education. Ideal participants are seeking to build key skills as effective leaders and managers, and gain guidance and clarity on leading with influence and confidence.

This program is intended for directors, assistant/associate directors, department chairs, assistant/associate chairs, assistant/associate deans, assistant/associate VPs, or other faculty and staff leaders with supervisory responsibilities.

- How Leading from the Middle Supports Our Mission -

Success in one’s first few administrative roles can set the stage for a long and successful career in higher education leadership. Those who feel unprepared or out-of-their-depth may not pursue senior leadership roles later in their career, which shrinks the pipeline of women and gender-diverse leaders overall. Early successes on the other hand equip leaders with the confidence to do more as well as stronger resumes or CVs for when they apply to senior-level positions. As these leaders advance their careers and bring equity to higher education, they can continue to use the skills and knowledge from this program to transform their institutions and the students they serve.